Last Updated: October 2024

Welcome to Therapy Revolution ("we", "us", or "our"). We are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website, participate in the online therapy community, or use related services.

1. Information We Collect

We collect personal information from you when you interact with our website and services. The information we collect includes:

• Personal Data: This includes name, email address, date of birth, gender, location, or any information you provide when registering, filling out forms, or communicating with other users.

• Sensitive Data: This includes any information related to your mental health, therapy sessions, or discussions within the community.

• Automatically Collected Data: Information such as your IP address, browser type, operating system, access times, and pages visited.

2. How We Use Your Information

We may use your information for the following purposes:

• Providing Services: To provide and manage your participation in the community, including facilitating therapy sessions and managing community interactions.

• Personalisation: To offer a personalised experience, such as tailored therapy content or community recommendations.

• Communication: To send important updates, notifications, and administrative messages.

• Improvement of Services: To monitor and improve the website's functionality and user experience.

• Legal Compliance: To comply with legal obligations, including safeguarding personal health data under applicable regulations.

3. Data Sharing and Disclosure

We will not sell or rent your personal information to third parties. We may share your information in the following cases:

• Therapists and Service Providers: With therapists or counselors for the purpose of providing therapy services.

• Legal Requirements: If required to do so by law, or to protect the rights, property, or safety of us, our users, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We take your privacy seriously and have implemented appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. This includes encryption of sensitive data and regular reviews of our security practices.

However, no data transmission over the internet or method of storage is 100% secure, and we cannot guarantee the security of your information.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete data.

• Erasure: You have the right to request the deletion of your personal data in certain circumstances.

• Restriction of Processing: You can ask us to restrict processing of your data in specific situations.

• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Objection: You may object to the processing of your personal data in certain situations, including for marketing purposes.

To exercise these rights, please contact us at info@therapy-revolution.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us understand how you use the website and improve your experience. You can manage cookie preferences in your browser settings.

For more information, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymised.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under this age. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email or website notifications. Please check back periodically to review any updates.

11. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please contact us at:

• Email: info@therapy-revolution.com

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this privacy policy.